This Privacy Policy applies to all personal data collected by 22jljl through the website at 22jljl.net, its mobile browser experience, and all associated services. By registering at 22jljl or using the platform, you acknowledge that you have read and understood this Policy. If you do not agree, please do not use 22jljl.
1. Introduction
22jljl is committed to protecting the personal information of everyone who uses our platform. We understand that trust is the foundation of any relationship — and that starts with being upfront about how we handle your data. This Privacy Policy is designed to be readable and clear, not buried in legal jargon that takes a lawyer to decode.
This Policy applies to all players registered at 22jljl, anyone who browses the 22jljl website, and anyone who contacts 22jljl support. It covers data collected through the website, the mobile browser platform, and through any communication channel associated with 22jljl.
22jljl operates in compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations, overseen by the National Privacy Commission (NPC) of the Philippines. Our data practices are reviewed regularly to ensure continued compliance.
This Policy should be read together with the 22jljl Terms and Conditions and Responsible Gaming Policy. All three documents form part of the overall agreement between you and 22jljl.
2. Personal Data We Collect
22jljl collects only the personal data that is necessary to operate the platform safely and effectively. We do not collect data beyond what is reasonably needed for the purposes described in this Policy.
22jljl does not collect sensitive personal information such as racial or ethnic origin, religious beliefs, political opinions, or biometric data beyond what is contained in a standard government-issued Philippine ID submitted for KYC purposes.
3. How 22jljl Collects Your Data
22jljl collects personal data through the following means:
- Direct submission: When you create a 22jljl account, fill in your profile, submit documents for KYC verification, or contact the 22jljl support team via Live Chat or email.
- Automated collection: When you use the 22jljl platform, we automatically log technical data including your IP address, device information, and session activity. This is standard practice for all online platforms and helps us detect fraud and maintain service quality.
- Payment processing: When you deposit or withdraw funds at 22jljl, transaction data is generated and recorded by our payment processing infrastructure.
- Cookies and similar technologies: 22jljl uses cookies and similar tracking tools to improve user experience and maintain session security. See Section 8 for full details on cookies.
- Verification partners: In cases where identity verification is required, 22jljl may use third-party KYC service providers to verify documents. These providers are bound by strict confidentiality agreements.
4. Why 22jljl Uses Your Personal Data
22jljl only uses your personal data for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data to build advertising profiles or sell your information to marketing companies.
- Account management: To create, maintain, and secure your 22jljl player account, including password resets and login security.
- Identity verification (KYC): To comply with regulatory requirements and verify that all players are who they say they are — protecting both you and the platform from fraud.
- Processing transactions: To process deposits and withdrawals accurately and securely, and to maintain financial records as required by Philippine law.
- Delivering platform services: To provide you with access to games, display your balance, record your bet history, and process game results.
- Customer support: To respond to your queries, complaints, and requests through Live Chat and email.
- Fraud prevention and security: To detect and investigate suspicious activity, prevent money laundering, and protect the platform from abuse.
- Regulatory compliance: To fulfil 22jljl's obligations under Philippine gaming regulations, the Data Privacy Act, and applicable anti-money laundering laws.
- Improving the platform: To analyse how the platform is used in aggregate so we can improve the user experience — for example, identifying which features players use most or where technical issues occur.
- Promotional communications: To send you information about 22jljl promotions and offers, if you have opted in to receive them. See Section 12 for details on how to manage marketing preferences.
22jljl processes your personal data on the legal bases of contract performance (to deliver the services you registered for), legal obligation (regulatory compliance), and legitimate interest (platform security and fraud prevention). Where consent is required — for example, for marketing — 22jljl will request it explicitly.
5. Who 22jljl Shares Your Data With
22jljl does not sell your personal data. We do not share your information with third parties for their marketing purposes. Data is shared only in the specific circumstances described below, and only to the extent necessary.
- Payment processors: GCash, Maya, BDO, BPI, UnionBank, and card processing partners receive the minimum financial data required to process your transactions. These partners have their own privacy obligations under Philippine law.
- KYC verification providers: Third-party identity verification services used to confirm your identity as part of the KYC process. These providers are contractually bound to confidentiality and data protection standards consistent with RA 10173.
- Game providers: For Live Casino and other games powered by third-party providers, limited session data is shared to facilitate the game experience. No sensitive personal data is shared with game providers.
- Regulatory and law enforcement authorities: 22jljl may be required to disclose personal data to Philippine government agencies, the National Privacy Commission, gaming regulators, or law enforcement authorities where required by law or where there is a reasonable suspicion of illegal activity.
- Internal service providers: Third-party technology companies that assist in operating the 22jljl platform (e.g., cloud hosting providers, customer support software) may have access to certain data as part of their service delivery. All such providers are vetted and bound by data processing agreements.
In all cases of third-party data sharing, 22jljl requires that the receiving party applies appropriate data protection standards. 22jljl does not knowingly transfer personal data outside of the Philippines to jurisdictions that do not provide adequate data protection, except where required by law.
6. Data Storage and Retention
22jljl stores personal data on secured servers. Data related to active 22jljl accounts is retained for as long as your account remains open and active on the platform.
Upon account closure — whether voluntary or due to Terms violation — 22jljl retains certain data for the following minimum periods as required by Philippine law and regulatory obligations:
- Transaction and financial records: Retained for a minimum of 5 years from the date of each transaction, as required under Philippine anti-money laundering regulations.
- Identity and KYC documents: Retained for a minimum of 5 years after account closure.
- Betting and gameplay records: Retained for a minimum of 3 years for dispute resolution and regulatory audit purposes.
- Support communications: Retained for a minimum of 2 years after the resolution of each communication thread.
After the applicable retention period has passed and there is no legal obligation or legitimate interest in retaining the data, 22jljl will securely delete or anonymise your personal information.
7. How 22jljl Secures Your Data
22jljl takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or misuse.
While 22jljl implements robust security measures, no online platform can guarantee absolute security. You also play a role in protecting your account: use a strong, unique password for your 22jljl account, do not share your login credentials with anyone, and contact 22jljl support immediately if you suspect unauthorised access.
8. Cookies and Tracking Technologies
22jljl uses cookies and similar technologies to enhance your experience on the platform. A cookie is a small text file placed on your device when you visit a website. 22jljl uses the following types of cookies:
- Essential cookies: Required for the platform to function correctly. These include session cookies that keep you logged in to your 22jljl account while you navigate the site. Disabling essential cookies may prevent the platform from working properly.
- Security cookies: Used to detect and prevent fraudulent activity, bot behaviour, and multiple account creation from the same device.
- Performance cookies: Collect anonymised data about how the 22jljl platform is used — for example, which pages are visited most often and where errors occur. This data helps us improve the platform. No personally identifiable information is collected through performance cookies.
- Preference cookies: Remember your settings and preferences on 22jljl so you don't have to re-enter them every visit (for example, language preferences or last-visited game section).
22jljl does not use third-party advertising cookies or tracking pixels that build advertising profiles for use by external marketing platforms.
You can manage cookie settings through your browser. Most modern browsers allow you to block or delete cookies. Note that blocking essential cookies will affect your ability to use the 22jljl platform correctly.
9. Your Data Rights Under Philippine Law
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 22jljl. To exercise any of these rights, contact 22jljl support via Live Chat or email at support@22jljl.net.
Request a copy of the personal data 22jljl holds about you, including what categories of data we have and how it is being used.
Request correction of any inaccurate or incomplete personal data in your 22jljl account. Most contact information can be updated directly through your account settings.
Request deletion of your personal data from 22jljl's systems. Note that data required for regulatory compliance (e.g., transaction records under AML laws) cannot be deleted within the mandatory retention period.
Object to the processing of your personal data for specific purposes, such as marketing communications. Your objection will be respected unless 22jljl has a compelling legal basis for continued processing.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose to do so.
If you believe 22jljl has mishandled your personal data, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
22jljl will acknowledge your data rights request within 72 hours and provide a full response within 15 business days of receiving the request. In complex cases, the response window may be extended by a further 15 days with written notice to you.
10. Protection of Minors
22jljl does not knowingly collect personal data from individuals under the age of 18. The 22jljl platform is strictly for adults. Age verification is required as part of the KYC process, and accounts found to be operated by minors will be immediately suspended.
If you are a parent or guardian and believe that a minor has registered on 22jljl or has provided personal information to the platform without your consent, please contact 22jljl support immediately at support@22jljl.net. We will investigate and take appropriate action, including deletion of the minor's data.
If you allow another person to use your device to access 22jljl, please ensure that person is an adult and is aware that gaming is for entertainment only. 22jljl encourages all players to enable device-level parental controls where household members include children.
11. Third-Party Services
The 22jljl platform may include functionality powered by third-party service providers — for example, Live Casino game streams from licensed providers, payment gateways (GCash, Maya), and customer support tools. While 22jljl carefully vets all third-party partners, these services operate under their own separate privacy policies.
22jljl is not responsible for the privacy practices of third-party payment providers such as GCash or Maya. When you interact with a payment interface, your data is governed by that provider's terms as well as your existing agreement with them as a GCash or Maya account holder.
22jljl does not embed third-party social media plugins, advertising networks, or analytics tools that collect data for external advertising purposes. The only third-party tools used on 22jljl are directly related to platform operations, security, and support.
12. Marketing Communications
22jljl may send you promotional messages — including information about bonuses, new games, and platform features — via SMS to your registered Philippine mobile number or email, where you have opted in to receive such communications.
You can opt out of marketing communications from 22jljl at any time by:
- Updating your communication preferences in your 22jljl account settings.
- Replying STOP to any SMS received from 22jljl.
- Contacting 22jljl support via Live Chat or email and requesting removal from marketing lists.
Opting out of marketing communications will not affect transactional messages — for example, deposit confirmations, withdrawal notifications, and account security alerts. These service messages are part of operating your account and cannot be disabled.
22jljl will process your opt-out request within 5 business days. You may continue to receive messages for a short period after opting out while your request is being processed.
13. Changes to This Privacy Policy
22jljl reviews this Privacy Policy periodically and updates it to reflect changes in our data practices, platform functionality, or applicable Philippine law. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
When material changes are made to this Policy, 22jljl will notify registered players via their registered mobile number or email, and display a notice on the platform for at least 7 days before the updated Policy takes effect.
Continued use of the 22jljl platform after a policy update constitutes acceptance of the revised terms. If you have questions about any changes, you are welcome to contact the 22jljl support team before the changes take effect.
14. Contact 22jljl About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 22jljl handles your personal data, please reach out to us using any of the following methods:
Available 24/7 directly on the 22jljl website. Fastest response — typically under 5 minutes. Our support team handles privacy queries in both Filipino and English.
support@22jljl.net — Please use the subject line "Privacy Request" for data rights enquiries. 22jljl acknowledges privacy emails within 72 hours.
For unresolved privacy concerns, you also have the right to contact the National Privacy Commission (NPC) of the Philippines directly. The NPC supervises the implementation of the Data Privacy Act and handles complaints from Philippine data subjects.